Birds with Benefits currently ships within the United States only.

Orders are processed within 3–5 business days, but may vary depending on if an item is on waitlist. Once shipped, delivery times may vary based on location and carrier. Customers will receive tracking information once their order has been dispatched.

We are not responsible for delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout.

Due to the nature of our products, birdseed is non-returnable once opened.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We are happy to review the issue and, if approved, offer a replacement or refund at our discretion.

To request support, please email us info@birdswithbenefits.com with your order number and a photo of the issue.

All transactions on our website are processed through secure, encrypted technology. Our site uses an SSL certificate to protect customer information during checkout and payment.

We respect your privacy and are committed to protecting your personal information.

When you make a purchase or interact with our website, we may collect personal data such as your name, email address, shipping address, and payment information. This data is used solely to process orders, provide customer support, and improve our services.

We do not sell or share customer data with third parties, except as required to process payments or fulfill orders through trusted service providers such as Wix and our payment processors.

Birds with Benefits products are sold for personal use only and are not intended for resale.

At this time, we ship exclusively within the United States and do not offer international shipping or exports. Customers are responsible for ensuring compliance with any local or state regulations related to bird feeding products.